(4.4 / 5)11+ Ratings

Chili's Reviews

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Overall Rating

4.4

11 Reviews

536%
464%
30%
20%
10%

About Chili's

Chilis.com is the official website for Chili's Grill & Bar, a popular American casual dining restaurant chain. The website allows users to view the menu, order food online for pickup or delivery, and find restaurant locations. Chili's offers a variety of dishes, including burgers, pasta, appetizers, fajitas, and their famous Chicken Crispers. The site also features special offers, rewards programs, and information about nutrition and allergens. Additionally, users can join the My Chili's Rewards® program to earn free chips, drinks, and other rewards.

Chili's Pros & Cons

Pros:

Good Food: Many customers praise the taste and quality of Chili's food, particularly mentioning items like chips and cheese dip, chicken crispers, and fajitas.
Location: Consumers value the location of Chili's restaurants, which is often a positive aspect of their dining experience.

Cons:

Poor Customer Service: The majority of reviews highlight significant issues with customer service, including long wait times, incorrect orders, and unfriendly staff.
Service Quality: There are frequent complaints about the quality of service, including delays in receiving food and drinks, and inconsistent preparation of orders.
Food Preparation Issues: Some customers have reported receiving burnt or undercooked food, which has led to dissatisfaction.
Price Level: While the price level is generally considered medium, some customers feel that the service and food quality do not justify the cost.

Overall, while Chili's has some positive aspects, the consistent negative feedback regarding customer service and food preparation issues outweighs the pros.

Chili's Coupon & Discount Codes

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Chili's Customer Reviews (11)

0/5

Susan Siggers

Verified Buyer

Jul 30, 2024

Kagir Rushisvili

Verified Buyer

Jul 30, 2024

Maddison Wong

Verified Buyer

Jul 30, 2024

Dirk Gaertner

Verified Buyer

Jul 27, 2024

Fredrick Mercier

Verified Buyer

Jul 27, 2024

Dennis Deans

Verified Buyer

Jul 26, 2024

Amy Smart

Verified Buyer

Jul 25, 2024

Alie Van Der Horn

Verified Buyer

Jul 25, 2024

Sienna Bolton

Verified Buyer

Jul 25, 2024

Alexander Collins

Verified Buyer

Jul 24, 2024

Chili's Customer’s Q&A

No question yet

Chili's Features and Benefits

Key features and benefits of chilis.com include:

Online Ordering: Conveniently order food for pickup or delivery.
Menu Access: Browse the full menu, including appetizers, entrees, desserts, and drinks.
Rewards Program: Join My Chili's Rewards® to earn free chips, drinks, and other rewards.
Special Offers: Access exclusive deals and promotions.
Restaurant Locator: Find nearby Chili's locations easily.
Gift Cards: Purchase and send gift cards for any occasion.
Nutritional Information: View detailed nutrition and allergen information for menu items.
Catering Services: Order catering for events and gatherings.
Career Opportunities: Explore job openings and apply online.
Customer Support: Access help and support for any inquiries or issues.

These features make chilis.com a comprehensive platform for all things related to Chili's Grill & Bar.

Chili's Pricing

Chili's offers a variety of menu items with prices that cater to different tastes and budgets. Here are some examples:

Appetizers: Crispy Asparagus - $7.49, Loaded Boneless Wings - $10.99, White Spinach Queso - $7.99
Salads: House Salad - $4.99, Quesadilla Explosion Salad - $10.99, Caribbean Salad with Grilled Shrimp - $11.99
Sandwiches: Bacon Avocado Chicken Sandwich - $10.49, Buffalo Chicken Ranch Sandwich - $9.99
Burgers: Southern Smokehouse Burger - $10.99, Big Mouth Bites - $9.59
Fajitas: Mix and Match Fajitas - $12.99, Mix and Match Fajita Trio - $16.99
Enchiladas: Beef Enchiladas - $11.49, Green Chile Chicken Enchiladas - $11.49
Bowls: Prime Rib Fresh Mex Bowl - $10.99, Chipotle Chicken Fresh Mex Bowl - $11.49
Tacos: Ranchero Chicken Tacos - $10.99, Spicy Shrimp Tacos - $10.99
Ribs & Steaks: Cajun Chicken Pasta - $11.99, Crispy Honey-Chipotle Crispers - $11.29
Lunch Combos: Lunch Combo – Fajitas - $9.00, Lunch Combo – Big Mouth Bites - $7.49
Desserts: Molten Chocolate Cake - $7.29, Skillet Chocolate Chip Cookie - $7.29, Cheesecake - $7.29
Beverages: Fountain Drinks (32 oz) - $1.00, Blackberry Iced Tea - $2.79, Mango Iced Tea - $2.79

For more detailed pricing and menu options, visiting the official Chili's website or a local Chili's restaurant is recommended.

Payment Method

Chilis.com accepts a variety of payment methods to ensure convenience for its customers. These include credit and debit cards such as Visa, MasterCard, Discover, and American Express. Additionally, digital wallets like Apple Pay, Google Pay, and Samsung Pay are supported. For those who prefer online payment options, PayPal is also accepted. In-restaurant payments can be made using cash. This wide range of payment options makes it easy for customers to complete their transactions seamlessly.

Chili's FAQs

Chili's Alternatives

Top 10 chilis.com alternatives:

Applebee's: Known for its neighborhood grill and bar experience.
Red Robin: Famous for its gourmet burgers and brews.
Olive Garden: Offers a variety of Italian dishes and family-style dining.
Texas Roadhouse: Renowned for its steaks and made-from-scratch sides.
Red Lobster: Specializes in seafood dishes and fresh catches.
TGI Fridays: Popular for its American cuisine and vibrant atmosphere.
Buffalo Wild Wings: Known for its Wings, sports bar setting, and extensive beer selection.
Outback Steakhouse: Offers a range of steak and Australian-inspired dishes.
Cheesecake Factory: Features an extensive menu with cheesecakes and diverse entrees.
Ruby Tuesday: Known for its fresh garden bar and American fare.

Chili's Return Policy?

Chili's has a 30-day return policy. Items must be in the same condition as received, unworn or unused, with tags and in the original packaging. A receipt or proof of purchase is required. Returns must be initiated by contacting welcometochilis@chilis.com. Items sent back without prior request will not be accepted. Damaged or defective items should be reported immediately. Sale items and items marked as FINAL SALE are not eligible for returns. Refunds will be processed to the original payment method after inspection. Shipping and handling costs are non-refundable unless the item was damaged or defective. Exchanges are possible for damaged or defective items.

How To Open A Chili's Account?

To open an account on chilis.com, follow these steps:

Visit chilis.com and click on the "Join My Chili's Rewards®" link.
Fill in the required information such as first name, last name, mobile phone number, birthday, email, and password.
Agree to the terms and conditions and provide consent for marketing messages if desired.
Click "Register" to complete the process.